We are sure that you will be happy with The Insiders products that you have purchased. But in case you are not completely satisfied or if your products don't arrive in good condition then we would ask you to contact us within 48 hours after receiving your products.
All returned products must meet the following conditions:
- The product is returned within 14 days
- The product is complete and undamaged
- The product is not used
- The (factory) packaging is original, undamaged and not marked or labeled by you
- The returned product will be properly packaged so that items cannot be damaged during transportation
- Write the return address that you received from our customer services clearly on the shipping box
- The purchase invoice and, where appropriate, photos showing any damage or defects to the item are also enclosed
- The Insiders bears the cost of the return shipment
- Product packaging must be securely packed and sent back undamaged
For more information regarding our warranty and return rules please go to our Terms and Conditions.